Knowledgeable and Reliable Support, Committed to Your Success
Junction Solutions’ customers depend upon us to provide them with first-rate support services—and we deliver. Subscribers to one of our available support plans receive answers to their support inquiries through a single point of contact, creating a more efficient resolution process, minimizing disruption and empowering them to get the most out of their valuable systems.
Microsoft Technology Experts
The Junction Solutions Support Team is 100 percent certified on the latest technology, features and functionality for Microsoft Dynamics® AX. Our support analysts are cross-trained on both the Microsoft Dynamics AX core functionality and the Junction Solutions applications. In addition, we have support resources available with a wide range of expertise in areas such as SQL Server analysis and maintenance, SQL Server Reporting Services (SSRS), Business Intelligence, C#, C++, networking and performance analysis and tuning.
In addition to our incident-oriented support, Junction Solutions Support offers:
• System and module installation
• Program enhancement
• Report-building
• Business and technical needs analysis and assessment
