Order Management, Customer Service, and CRM
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Powerful date sensitive inventory definition allows unlimited combination of item and customer factors. |
Junction F/B sales tools manage the details of product sales and distribution, enabling your sales and marketing team to turn its full attention to competitive selling and responsive customer service. This allows you to deliver value and efficiently satisfying your customers’ critical needs.
Real-time sales order entry and commitment, repetitive order processing, price list management, online credit control, transaction routing, product holds, delivered pricing, off invoice and bill back promotions, sales contracts and bookings, project-oriented buying and selling, and automated brokerage commissions drive down the cost of processing every order and every shipment. Junction F/B enables to be productive and successful – consistently and predictably.
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Potency is fully supported including flexible potency levels and specifications. |
Performance measurement tools such as integrated distribution and product costing, gross margin analysis by customer, product, broker, and market area help you direct your attention to your most profitable opportunities. Junction F/B enables you to identify more opportunities, and understand the better plan of action, and convert those leads into satisfied customers.
With Junction F/B’s fully integrated solution your employees can share information among the sales, marketing, customer service, planning and production departments to streamline decision making. With this real-time information, employees can be empowered to make changes quickly and make well informed decisions. You will be able to respond quickly to customer questions regarding availability of products or providing status updates of their orders.
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Other features include:
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