Multi-Channel Industry Overview
Multi-Channel Retailers are a unique combination of high-growth oper-
ations and high-touch direct marketing. You've had to adopt (and expensively adapt) retail or distribu-
tion packages - or build your own.

 

Junction Solutions’ industry-specific features – integrated with the Microsoft Dynamics™ AX proven and flexible ERP application – provide multi-channel retailers, direct-to-consumer companies and business-to-business catalog companies with a powerful and flexible system.

It’s tough to accomplish best practices in multi-channel retail with outdated systems that were never intended to work together in the manner that is required for today’s retail environment. What’s needed is a fresh approach that considers multi-channel needs from its inception.

Junction Solutions’ vision for accomplishing retail best practices is to utilize best-in-class technologies from Microsoft including an enterprise backbone to connect and deeply integrate all channels of a retailer’s operations.

Junction Solutions fulfills this vision through its products including:

  • JunctionMCR™ built on Microsoft Dynamics™ AX as the enterprise backbone including financial management, customer services, fulfillment, e-commerce, catalog management, and headquarters supply chain management;
  • JunctionISS™ built with Microsoft .NET to manage integrated store operations and point-of-sale (POS) for up to thousands of stores, and
  • JunctionRQW™ on Microsoft SQL Server 2005 as the centralized data warehouse for all systems and the provider of advanced retail analytics, decision support tools, and merchandising/customer profiling tools. Individually and in concert, the Junction Solutions suite of software products offer retailers the opportunity to achieve best-in-class multi-channel integration and functionality while building on the rock solid and technologically advanced Microsoft application and platform technologies.
 
 


JunctionMCR™ - PDF (991KB)

Customer Case Study: Diamondback Tactical - PDF (567KB)

Whitepapers:
Multi-Channel Challenges - PDF (1030KB)

The Whys and Hows of Personalization and Customization - PDF (2030KB)

The Value of a 'One-to-One' Approach, By Holly Haines - PDF (69KB)

ROI Report from Nucleus shows 75% of Microsoft Axapta Customers Achieve Positive ROI - PDF (243KB)

Microsoft Retail and Hospitality Industry Website

LWG Announces 7th Annual POS Survey - PDF (20KB)

AberdeenGroup - The Multi-Channel Retail Benchmark Report - PDF (572KB)

The True Multichannel Retailer - Key Findings from Aberdeen - PDF (952KB)

 
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