Multi-Channel Retailers are a unique combination of high-growth operations and high-touch direct marketing. You've had to adopt
(and expensively adapt) retail or distribution packages - or build your own.

 

JunctionMCR™ was built to address the unique challenges of measuring things like marketing effectiveness, customer service, and streamlining order fulfillment while providing control and integration of processes, systems and channels. With JunctionMCR™, the entire stream from campaigns to order entry, through shipping and returns can be analyzed and improved for greater efficiency and high-touch customer service.

Product features include:

 
 


Product Overviews:
JunctionRES™ - PDF (3.1MB)
JunctionBI™ - PDF (2.9MB)
Microsoft CDP - PDF (2.6MB)

Product Demos:
JunctionEOD™
Junction Wireless Warehouse™

Internet Retailer Media Center Interview:
Mike Wachner of Junction Solutions discusses the e-Commerce Platform. - (WMV)

Customer Success Story: UPS Store and Mail Boxes Etc. - PDF (867KB)

Whitepapers:
Multi-Channel Challenges - PDF (1030KB)

The Whys and Hows of Personalization and Customization - PDF (2030KB)

Next Generation e-Commerce Tools for Retailers - PDF (400KB)

Articles:
Microsoft’s Looming Impact on the Business Intelligence and Performance Management Market

88% Of Best-In-Class Retailers See Improved Sales Performance

The Value of a 'One-to-One' Approach, By Holly Haines - PDF (69KB)

ROI Report from Nucleus shows 75% of Microsoft Axapta Customers Achieve Positive ROI - PDF (243KB)

Microsoft Retail and Hospitality Industry Website

LWG Announces 7th Annual POS Survey - PDF (20KB)

AberdeenGroup - The Multi-Channel Retail Benchmark Report - PDF (572KB)

The True Multichannel Retailer - Key Findings from Aberdeen - PDF (952KB)


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