Catalog Retailers
Create a Better Shopping Experience
Of all of the retail channels, the print catalog is the most siloed and among the least dynamic. Promotions, pricing, and (to some extent) available inventory are not necessarily consistent with what is available to a consumer online or in a store. Catalogs also are not able to provide a completely personalized shopping experience, meaning segments or entire populations of catalog subscribers receive the same catalog regardless of purchasing habits.
Experience Complete Visibility into Inventory, Improved Customer Service
When a customer receives a catalog, often the next step involves reaching out to the customer service team. Junction Solutions’ JunctionMCR provides complete, real-time visibility into merchandise promotional campaigns, inventory status, fulfillment turn-times, as well as customer order history, and buying preferences to ensure orders are processed quickly and accurately. Customer Service Representatives (CSRs) can access scripting, hot messages, product alerts and even images of merchandise through a single, easy to use, user-defined CSR workbench. Learn more
Execute Better Merchandise Planning
Retailers, particularly those with a high volume, seasonal or dynamic merchandise mix, require enhanced visibility to make more timely business decisions and more cost-effectively manage supplier relationships. Junction Solutions’ merchandising functionality delivers the visibility necessary for successful planning, while also streamlining the tracking and management of merchandising activities. Learn more
Streamline Pricing and Promotion Execution
Junction Solutions offers retailers an easier way to manage marketing and merchandising promotional processes, create multi-channel promotions to reach new and existing shoppers, and forecast offers to help make better and more profitable decisions. Simplify the management of campaigns, inventories, pricing, cost, and discounts to be more responsive to opportunities and changes within the marketplace. Learn more
