Brick and Mortar Retail
Meet Growing Customer Expectations
Customers of brick and mortar retailers are migrating to online retailers who can offer them the same merchandise, competitively priced. While consumers have more access to pricing information for anything they may want to buy, the brick and mortar store still corners the market when it comes to a total shopping experience. Ensuring that customers consistently have a positive experience that will keep them coming back is a crucial, yet complex undertaking. This means having the right assortment of products, merchandised in a manner conducive to maximizing revenue; reaching consumers with promotions that will drive in-store traffic, and delivering excellent customer service, without keeping them waiting too long to get to the register.
Gain Complete Visibility into Inventory and Achieve Improved Customer Service
When a customer asks if a particu lar item is available, ensure the sales associates on the floor can answer that question promptly. No customer wants to wait while an associate runs back and searches through stockroom inventory. Junction Solutions provides complete, real-time visibility into merchandise in stock as well as options to have merchandise drop shipped from other locations.
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Optimize Assortments for Better Merchandise Planning
Retailers, particularly those with a high volume, seasonal, or dynamic merchandise mix require enhanced visibility to make more timely business decisions and more cost-effectively manage supplier relationships. JunctionMCR’s merchandising functionality delivers the visibility necessary for successful planning, while also streamlining the tracking and management of merchandising activities. Learn more
Streamline Pricing and Promotion Execution
Junction Solutions offers retailers an easier way to manage marketing and merchandising promotional processes, create multi-channel promotions to reach new and existing shoppers, and forecast offers to help make better and more profitable decisions. Simplify the management of campaigns, inventories, pricing, cost and discounts to be more responsive to opportunities and changes within the marketplace. Learn more
Experience Point-of-Sale Solutions that Expedite Purchasing
JunctionMCR point-of-sale (POS) and store management functionality supports popular peripheral devices through OPOS (OLE for POS – standard programming interface for POS peripherals). Valuable customer information is captured, including purchase history. Store management tools include timekeeping, security policy and inventory. Junction Solutions’ mobile POS capabilities extend the POS system to mobile devices. Boost sales and increase revenue by accelerating checkout and eliminating line abandonment while improving the overall buying experience with personalized customer service. Learn more
Enable True Cross-Channel Retail Experience
Junction Solutions enables brick and mortar retailers who also sell through additional channels to be true cross-channel retailers. This gives customers the ultimate flexibility to purchase and receive merchandise in whatever channel they wish. It also enables retailers to efficiently and cost-effectively manage inventory and order processing across the channels – making the siloed channel approach a thing of the past. Learn more
