Meet Increased Customer Expectations

Consumers look online for information, price comparisons, and an expedited shopping experience. With so many online retail options for any type of product, customers do not have the patience for broken links, downtime, complex purchasing processes, or poor customer service. Online retailers who compete and win are able to target customers with relevant, appealing offers, deliver a consistent, convenient shopping experience, and offer knowledgeable, responsive customer service.

Expand Your Engagement Online with Junction Solutions to Drive Profitability, Preference, and Performance

Deliver the best possible experience online across every customer touch point, whether it is in your Web store, through a mobile device, or through social media.

Maximize Online Retail as Part of a True Cross-Channel Retail Strategy

Most retailers use more than one sales channel to reach their customers. Traditionally, these channels and the visibility into customers and performance within them tend to be siloed. In order to compete in a dynamic marketplace, retailers will need technology solutions that support a true cross-channel retail strategy. Junction Solutions enables eCommerce retailers to achieve a complete, 360-degree view of customers, inventory and orders across all channels and enables retailers to better target customers to drive revenue and make better business decisions. Customers have the flexibility to research and buy on the Web, then pick up in the store. Retailers can efficiently manage inventory, and order fulfillment, integrating information across all channels to serve customers better.

Achieve Crucial Visibility Across the Entire Value Chain

eCommerce retailers need complete visibility across their value chain, from warehouse to call center, to efficiently manage critical customer service, inventory, and order management processes. Junction Solutions’ retail-focused solutions address the entire retail value chain, from sales and operations planning, to inventory, management and fulfillment, starting with the initial shopping touch via the Web and throughout the entire customer relationship. This seamless integration between front- and back of-house systems provides retailers a precise picture by which to make critical decisions regarding their most profitable customers.

Choose the Right Solution to Compete & Win in the Online Retail Marketplace

Junction eCommerce on Demand (JunctionEOD), is a fully-featured eCommerce solution, delivered in a Software as a Service (SaaS) model. This provides retailers with a flexible, stable solution to drive business growth online. JunctionEOD provides the perfect blend of performance, flexibility and best practices, backed by responsive and knowledgeable support.

Key Benefits:

World Class eCommerce – The core JunctionEOD solution has everything needed to provide a unique, “high touch” online shopping experience that is easy to manage.
In the Cloud – A SaaS platform provides the latest functionality in a model that enables cost control.
Flexible – Add customizations and manage additional storefronts or mobile retail through a single user-friendly administration tool.
Worry Free – Unlimited scalability, combined with load balancing, ensures your Website will be up and operational, even during peak traffic times.
Platform Agnostic – JunctionEOD integrates with most major ERP platforms.
Deep Back office Integration – Real-time integration to products, SKUs, inventory orders, customer history, and more.
Responsive Customer Support – The right expertise available when you need it most to ensure a successful implementation and ongoing development to meet your needs.